Support Clerk

Job Summary of Support Clerk:

As a Support Clerk, the central task is to foster a sales environment that revolves around customer satisfaction and the excellence of products, ensuring that our core principles are the driving force behind all store operations. This entails executing a variety of sales-related responsibilities such as managing merchandise, processing inventory, and maintaining an orderly stockroom. We are deeply committed to our mission and are confident that our team offers a remarkable platform for professional development and personal growth

Responsibilities of Support Clerk:

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization
• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
• Promotes an inclusive, collaborative approach to problem solving
• Seeks personal developmental opportunities and readily solicits feedback

Qualification of Support Clerk:

• A high school diploma or an alternative credential is required for various job opportunities
• Preference is given to candidates with prior stock or cashier experience
• To qualify, individuals must have reached the age of 18 or above
• Excellent communication skills
• Profound capability in ensuring customer satisfaction through service excellence
• Strong organizational abilities and proficient in managing multiple tasks amidst a fast-paced backdrop
• Able to easily learn or adjust to the technological resources provided by the organization
• Needed to be on feet for the majority of the shift duration
• Skill in swiftly handling workload requirements and meeting strict timelines
• Demonstrating group synergy
• The focus is on acquiring expertise in visual merchandising and optimizing the placement of products
• Connect with clients, colleagues, and managers by utilizing a headset to communicate
• Attendance on a regular basis is crucial in this position to guarantee ample coverage to meet company objectives. The role necessitates a flexible work schedule that includes nights, weekends, and holidays.

Physical Requirements of Support Clerk:

• Constant Walking/Standing- 67-100% of 8-hour shift
• Lifting weights of up to 50 pounds is required periodically, amounting to 1-33% of the total 8-hour shift
• Often Scaling - Between 34% and 66% within an 8-hour shift

Individuals with disabilities seeking employment have the option to request accommodations during the application process. We are committed to supporting all applicants equally and encourage those in need of assistance to contact their Support Clerk for guidance.

Chico's FAS, Inc. enforces a strict policy against discrimination in any form, ensuring that employees are judged based on their qualifications and performance rather than personal characteristics. The company promotes a culture of equality and diversity, fostering a sense of belonging and unity among its workforce. By upholding these principles, Chico's FAS, Inc. aims to create a professional environment where everyone can thrive and succeed.