Assistant Retail Manager

Job Summary of Assistant Retail Manager:

As a key support to the store manager, the Assistant Retail Manager is responsible for overseeing sales, operations, asset protection, and human resources to ensure a positive customer experience and achieve maximum profitability.

Responsibilities of Assistant Retail Manager:

• Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
• Trains associates on visual merchandising techniques to ensure store is always maintained.
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
• Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
• Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
• Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
• Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
• Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
• Other duties as assigned/required.

Qualification of Assistant Retail Manager:

• The minimum educational requirement includes a high school diploma or an analogous certificate
• The minimum age requirement for involvement is 18 years old or older
• Previous retail or sales management experience of a minimum of three years is advantageous for prospective candidates
• Superior talent in communicating ideas verbally and in written formats
• Possess the capacity to move between stores within the district
• Exceptional skills in catering to customer needs effectively
• Knowledge of the managerial aspects of store administration
• Engage customers, navigate the sales floor and backroom, use the till, hoist and transport goods weighing up to 50 pounds, organize and fold merchandise manually, climb, reach, and push or pull items during duties
• Regular attendance is a key component of this position to guarantee appropriate coverage for meeting company goals
• The job demands the flexibility to work during unconventional hours such as nights, weekends, and holidays

Benefits of Assistant Retail Manager:

• Included in the company's benefit plans are health care options, dental coverage, vision care benefits, a 401(k) retirement savings program, paid time off allowances, life insurance plans, as well as short- and long-term disability insurance
• Check out the details about our benefits package, which includes the employee assistance program and staff discount options, on the Careers page at jobs.chicos.com.

Chico's FAS, Inc. guarantees that no individual will be subject to discrimination or harassment based on protected characteristics like disability, gender, or ancestry. The company takes proactive measures to prevent discriminatory behavior and create a supportive atmosphere for employees from various backgrounds.