Stockroom Merchandise Associate

At TJX Companies, each day unravels new chances for progress, discovery, and triumph. You'll become a part of our vibrant crew that embraces diversification, fosters teamwork, and places importance on your advancement. Whether you're situated within our four global Home Offices, Distribution Centers, or Retail Stores TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx you'll discover ample opportunities to gain knowledge, flourish, and effect change. Join our TJX kin a Fortune 100 enterprise and the top off-price retailer worldwide.

Job Description of Stockroom Merchandise Associate:

Opportunity for Career Advancement

Accountable for delivering a positive customer experience through effective communication and meaningful interactions, reflecting the core principles of customer service and maintaining a well-kept store environment. Adheres to operational guidelines, merchandising protocols, and loss prevention strategies to ensure overall store integrity. Possesses the versatility to perform various store functions based on business needs.

• Esteemed individuals showcase best practices in customer experience management for both internal and external customers
• Promoting a culture of positivity within the store by valuing honesty, ethical conduct, and mutual respect
• Processes customer transactions correctly and issues refunds according to established operational procedures while ensuring accuracy
• Supports the implementation of credit and loyalty programs
• Ensures the continuation of the merchandising philosophy and adheres to the approved merchandising procedures and benchmarks
• Effectively readies merchandise for presentation on the sales floor by following established company procedures and standards
• Takes part in store revitalization whenever necessary throughout the day
• Helps in keeping the sales floor organized, clean, and in compliance with established standards, while also assisting with general store upkeep
• Provides and welcomes recognition and useful commentary
• Adheres to the entirety of labor laws, regulations, and protocols
• Supports and actively involves in programs targeted at reducing store shrink within the company
• Actively involved in raising safety awareness and managing a secure environment
• Extra obligations as necessary

Qualification of Stockroom Merchandise Associate:

• Demonstrates outstanding abilities in customer service
• Capable of adapting availability to accommodate the requirements of the business
• Demonstrates proficient communication and organizational abilities while maintaining a keen focus on details
• Capable of multi-tasking
• Capable of reacting suitably to shifts in course or unforeseen circumstances
• Able to lift substantial items with or without necessary adjustments
• Collaborates efficiently with colleagues and managers
• Emphasized customer experience in retail settings is the favored choice

Benefits of Stockroom Merchandise Associate:

• Reduced associate rates; Employee Assistance Program benefits; smoking cessation assistance; bereavement support services; company-matched 401(k) contributions; discounted child care and cellphone services; insurance coverage for pets and legal matters; membership in a credit union; and rewards for successful referrals are all included in the package of employee benefits.
• Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance