Service Support Associate

Job Summary of Service Support Associate:

The main responsibility of the Service Support Associate is to maintain a customer-centric and product-oriented approach to sales, integrating our core values into the daily operations of the store. This includes performing a range of sales functions such as overseeing merchandise, managing stock processing, and organizing the stockroom efficiently. Our enthusiasm for our work fuels us, and we are convinced that our team is unmatched in providing a rewarding environment for learning and advancement

Responsibilities of Service Support Associate:

• Manages merchandise by storing items correctly, labeling them, and ensuring they are readily available for restocking on the sales floor, restructures merchandise layouts when necessary to enhance storage utilization.
• Ensures the timely and accurate merchandising and representation of new products.
• Accurately records all incoming documents into the computer system, verifies merchandise invoices against received items as needed. Completes store-to-store transfers and Locate requests promptly and precisely.
• Oversees the prompt receipt and processing of visual packet items, props, and signage, while ensuring the organized storage of stockroom hardware, hangers, and sign holders.
• Contributes to pricing variations and markdown procedures.
• Making store management aware of cash supply needs.
• Assists with visual cues, including floor arrangements, window alterations, visual displays, and signage positions, based on guidelines provided.
• Supports in ensuring the cleanliness and organization of a boutique
• Exemplifies, supports, and fosters the adoption of the Most Amazing Personal Service (MAPS) principles and norms, aiming for a harmonious experience across various channels
• Endorses a collaborative and all-encompassing method to problem-solving
• Demonstrates a proactive approach to seeking personal growth opportunities and feedback from others

Qualification of Service Support Associate:

• Attaining a high school diploma or a comparable certificate is a standard requirement for most positions
• Having previous exposure to stock duties or cashier responsibilities is desirable
• To qualify, individuals must have reached the age of 18 or above
• Excellent communication skills
• Demonstrated expertise in delivering outstanding customer care
• Proficiency in organization and adept at multitasking in a fast-paced setting
• Competent in acquiring or adapting to the technological resources available within the organization
• Required to work predominantly on foot during the shift hours
• Competence in efficiently tackling assignments and following strict timelines
• Demonstrating group coordination
• There is a preference for understanding visual merchandising techniques and the strategic placement of products
• Engage in communication with clients, coworkers, and supervisors while using a headset
• Maintaining regular attendance is critical in this role to meet the staffing needs that support the company's objectives. The ability to work a flexible schedule, which includes nights, weekends, and holidays, is mandatory.

Physical Requirements of Service Support Associate:

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Individuals with disabilities seeking employment have the option to request accommodations during the application process. We are committed to supporting all applicants equally and encourage those in need of assistance to contact their Service Support Associate for guidance.

Chico's FAS, Inc. emphasizes the importance of maintaining an inclusive workplace where individuals are treated with dignity and respect. The company recognizes the significance of upholding anti-discrimination laws and regulations, aiming to create a welcoming environment for employees from diverse backgrounds. Employees are encouraged to embrace their uniqueness without fear of discrimination or unfair treatment.