Retail Support Associate

Job Summary of Retail Support Associate:

The Retail Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations functions, including merchandise handling, stock processing, and stockroom organization. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!

Responsibilities of Retail Support Associate:

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization
• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
• Promotes an inclusive, collaborative approach to problem solving
• Seeks personal developmental opportunities and readily solicits feedback

Qualification of Retail Support Associate:

• Completion of high school or an equivalent credential is crucial for accessing various employment opportunities
• It is ideal to have previous involvement in stocking or cashiering
• The age requirement specifies that individuals should be 18 years or above
• Excellent communication skills
• Experienced in cultivating positive customer relationships through superior service
• Adept in organization and skilled at multitasking in a high-speed work milieu
• Able to easily learn or adjust to the technological resources provided by the organization
• The position mandates the capability to work predominantly in a standing posture
• Aptitude for swift task execution and adherence to strict timelines
• Showing prowess in cooperative efforts
• The focus is on acquiring expertise in visual merchandising and optimizing the placement of products
• Communicate with customers, associates, and management through the use of a headset
• Maintaining regular attendance is essential for this role to ensure there is enough coverage to meet company objectives. The position requires a flexible work schedule, including nights, weekends, and holidays.

Physical Requirements of Retail Support Associate:

• Constant Walking/Standing- 67-100% of 8-hour shift
• At different times throughout the 8-hour shift, individuals may be required to lift objects weighing up to 50 pounds, comprising a portion that varies from 1% to 33%
• Repetitive Scaling - Falls within the range of 34% to 66% in an 8-hour shift

As our organization grows, we are in a constant search for top talent to add to our store teams. Applications are reviewed to assess their compatibility with the requirements of available positions. You have the flexibility to apply to any store or position at any time, even if there are no immediate vacancies.

Chico's FAS, Inc. upholds a strict non-discrimination policy, acknowledging the rights of all individuals to equal opportunities in the workplace. The company values diversity and inclusion, striving to eliminate any barriers or prejudices that could inhibit the professional growth of its employees. By fostering a culture of mutual respect and understanding, Chico's FAS, Inc. aims to empower its workforce and promote a spirit of unity.