Merchandise Planning Assistant

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description of Merchandise Planning Assistant:

Opportunity for Career Advancement:

Tasked with delivering a superior customer experience by interacting with customers, exemplifying customer service principles, and ensuring a clean and organized store environment. Complies with operational protocols, merchandise standards, and loss prevention procedures to safeguard the store against risks. Proficient in handling various store functions to meet business requirements efficiently.

• Exemplary figures set the benchmark for implementing efficient customer service strategies for both internal and external clientele
• Establishing and upholding a positive store environment by prioritizing truthfulness, moral principles, and courtesy
• Rings up customer transactions with precision and processes returns in accordance with established operational protocols and guidelines
• Encourages the use of credit and loyalty schemes
• Adheres to and preserves the merchandising principles while abiding by the set procedures and criteria
• Efficiently handles and readies products for retail display in accordance with company guidelines and criteria
• Engages in store restoration when necessary at various times during the day
• Ensures adherence to all cleanliness and organization protocols on the sales floor and contributes to upholding the overall tidiness of the store
• Offers and acknowledges appreciation and helpful input
• Complies with all regulations, rules, and protocols related to labor
• Endorses and engages in initiatives aimed at decreasing store shrinkage objectives and strategies
• Engages in safety consciousness and upholds a secure atmosphere
• Additional responsibilities as required

Qualification of Merchandise Planning Assistant:

• Demonstrates mastery in customer service interactions
• Capable of accommodating changes in the schedule to align with the needs of the business
• Possesses exceptional communication and organizational talents along with a strong emphasis on detail-oriented work
• Capable of multi-tasking
• Experienced in responding adeptly to alterations in course or unforeseen events
• Efficient in raising hefty loads with or without essential accommodations
• Operates effectively alongside colleagues and superiors
• A superior customer experience is the favored option in retail interactions

Benefits of Merchandise Planning Assistant:

• Associated discount opportunities; Employee Assistance Program for counseling; smoking cessation programs available; bereavement support provided; employer-matched contributions to 401(k) accounts; discounted childcare services and cell phone plans for staff; insurance packages covering pets and legal needs; access to a credit union; and referral bonuses offered as employee incentives are some of the benefits accessible to employees.
• Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance