Customer Engagement Consultant

Job Description of Customer Engagement Consultant:

A Customer Engagement Consultant at Banner Bank provides backup support as a teller or banker at different retail branches within a specific geographic area. Your mission is to make sure that every customer has a positive encounter while banking with the institution. You must handle client transactions with precision and efficiency, while leveraging your knowledge of the bank's products and services to suggest suitable options for customers. This position requires daily travel between branches.

Qualification of Customer Engagement Consultant:

Many banks require their staff to be licensed, particularly if they are involved in the sale of financial products like investments, insurance, or securities:

• A minimum of one year in the position of teller, accompanied by sales experience and proven ability to meet set targets, is mandatory
• Strong talent in managing and structuring workload, coupled with introductory proficiencies in numerical computations, conflict resolution, and decision making
• Proper email etiquette is key to ensuring that important details are conveyed accurately and without misunderstanding
• Demonstrated proficiency in building strong relationships with individuals; top-notch customer service capabilities

Requirements of Customer Engagement Consultant:

• Fill in a simple application and answer a handful of straightforward inquiries
• Complete a brief evaluation to help us understand your approach to work
• Plan for a telephonic discussion with the recruitment or HR personnel
• Convene a face-to-face meeting with the manager and other essential team members for an on-site interview
• Receive a job offer that is compatible with your skills and Banner's requirements
• Begin Your Career on the Right Foot after a Successful Background Check

Benefits of Customer Engagement Consultant:

• The hourly pay range for this position, depending on experience, is set between $18.00 and $19.00. Employees can also earn a $1.50 premium on top of their base pay
• Incentive potential
• A varied assortment of employee benefits are available, comprising medical, dental, vision, long-term disability, short-term disability and life
• The company provides remunerated time off to its employees during vacations, for sick days, and for 11 dedicated company holidays
• Employees have access to a retirement savings plan known as the 401k, which includes a matching contribution of up to 4% by the employer
• Eligible employees can receive tuition reimbursement up to $5,250 annually

Prior to completing your application, it's essential to comprehend Banner Bank's Privacy Consent notice.