Support Representative

Job Summary of Support Representative:

The crucial duty of the Support Representative involves supporting a customer-focused and product-driven sales approach, where our guiding principles are embedded in the day-to-day operations of the store. This encompasses fulfilling different sales functions such as managing merchandise, processing inventory, and arranging the stockroom systematically. Our dedication to our mission is unwavering, as we are convinced that our team provides an unparalleled environment for advancement and learning

Responsibilities of Support Representative:

• Coordinates merchandise tasks, ensuring items are stored correctly, labeled, and easily accessible for replenishment on the sales floor, restructures merchandise placement to make the most of available storage space.
• Ensures that new products receive the correct merchandising and representation in a timely fashion.
• Manages the correct input of receiving documents into the computer system, reconciles merchandise invoices with items received if needed. Ensures the prompt and precise completion of store-to-store transfers and attending to Locate requests efficiently.
• Responsible for the efficient handling and storage of visual packet materials, props, and signage, as well as organizing stockroom essentials like hardware, hangers, and sign holders.
• Participates in pricing modifications and markdown procedures.
• Notifying store management regarding cash supply needs.
• Supports in executing visual directives by assisting with tasks like floorset arrangements, window changes, visual setups, and signage placements based on instructions given.
• Assists with the cleanliness and organization of a boutique store
• Establishes, reinforces, and advocates for the Most Amazing Personal Service (MAPS) principles and standards, facilitating a seamless experience across all channels
• Champions a cooperative and unified approach to addressing problems
• Actively seeks out opportunities for personal development and readily invites feedback from peers and mentors

Qualification of Support Representative:

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements of Support Representative:

• Constant Walking/Standing- 67-100% of 8-hour shift
• Individuals are expected to engage in lifting activities involving weights of up to 50 pounds intermittently, making up a portion that ranges from 1% to 33% of the total shift duration
• Consistent Climbing - Represents 34% to 66% of the total time in an 8-hour shift

Our company is dedicated to considering applications from qualified individuals interested in joining our store teams as we expand. A thorough assessment of applications is conducted to ascertain their alignment with the specific job requirements once a position becomes available. Applicants are welcome to apply to any position or store, irrespective of current vacancies.

Chico's FAS, Inc. is committed to providing a respectful and inclusive workplace where individuals are valued for their skills and abilities. Discrimination based on age, national origin, ancestry, or any other legally protected category is prohibited within the organization. The company upholds these principles to promote fairness and equity in all aspects of employment.