Assistant Department Manager

Job Summary of Assistant Department Manager:

In this role, the individual provides assistance to the Assistant Department Manager in the day-to-day running of the restaurant and oversees the team in their nonattendance. The Assistant Department Manager mentors and directs Restaurant Team Members, coordinating with the management team to preserve the Company and Brand operational measures that ensure every customer departs happy.

Responsibilities of Assistant Department Manager:

• Provides excellent guest service in a fast and friendly manner; coaches and corrects team
• Conducts second interviews for team members and shift leads
• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion
• Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management
• Cascades relevant information to team members and assists with new product training
• Responsible for placing campaign materials upon request
• Ensures product quality, food safety, and operational standards are met
• Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as required. Communicates any discrepancies to immediate supervisor
• In absence of the RM, the RAM completes daily, weekly and end of period paperwork, inventory counts, cash counts, truck orders, and other administrative duties as required
• Guarantees a safe environment for team members and guests by following all government laws and safety codes
• Completes reports on all incidents following our 5-minute rule policy
• Partners with the RM and takes ownership to ensure all financial and operational metrics are met, resulting in a profitable restaurant
• Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Benefits of Assistant Department Manager:

• Unlimited tip pooling
• Available are plans for medical, dental, vision care, term life, and AD&D
• Health savings accounts and flexible spending accounts enable users to set aside funds for medical expenses not typically covered by insurance
• Short-Term Disability
• Vacation paid time off allows employees to enjoy time away from work while still receiving their regular pay
• Time-off during company holidays is remunerated at a premium rate of 1.5 times
• Matching 401(k)
• Tuition Reimbursement
• Stock Purchase Plan
• Employee Discount Program
• Discount Meal Benefit
• Wellness Plan
• There is a possibility of waiting for a specified period before the benefits take effect

Qualification of Assistant Department Manager:

• Complete availability needed for full-time position, including all hours of operation as well as one hour prior to opening and following closing
• It is required to hold an authentic state-issued Driver's License
• Excellent communication skills
• Stimulates, educates, and directs the team
• Acts honorably and remains faithful to agreements
• Contagious positive attitude
• Strives to achieve success with a touch of fun along the way
• Being able to exert authority over challenging situations amidst stress
• Shows a compelling need for quick response or resolution
• Someone who demonstrates strong collaboration skills and is equally adept at working alone
• Engaging in activities that involve bending, waist twisting, kneeling, squatting, standing, and walking on a regular basis
• There are instances where one may climb up and down ladders
• Be able to handle extreme cold and hot temperatures while operating in the vicinity of fryers, ovens, grills, coolers, freezers, sharp tools, and noisy environments
• Perform tasks that require the continuous use of hands for reaching, holding, and managing objects throughout the duration of the work period, which includes extending reach to access items located at a higher level
• Regularly perform tasks involving the transportation of weights up to 10 lbs. by pushing, pulling, lifting, and carrying, with intermittent instances of handling heavier loads surpassing 50 lbs., sometimes necessitating lifting items from the ground to above head level