Sales Clerk

Job Summary of Sales Clerk:

The Sales Clerk role is to bolster Management in instilling a sales ethos that revolves around customers and products, with an emphasis on incorporating the company's values and guiding principles into every aspect of store management. This entails prioritizing the delivery of exceptional customer service and striving for optimal profitability.We take immense pride in our work and firmly believe that our teams provide an unparalleled setting for nurturing personal and professional growth

Responsibilities of Sales Clerk:

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.

Qualification of Sales Clerk:

• Completion of High School education or a similar credential
• A preference is given to those with retail or sales experience
• A minimum age requirement of 18 years must be met
• Excellent communication skills
• Outstanding aptitude in customer service interactions
• Skilled in acquiring or assimilating the technology offered by the firm
• Skilled in managing tasks efficiently and capable of multitasking effectively in a rapid-paced situation
• Proficient in communicating effectively with clients, staff, and superiors
• Candidates applying for this role should possess strong problem-solving abilities to address challenges efficiently and effectively. Demonstrating adeptness in resolving issues is essential for success in this position

Physical Requirements of Sales Clerk:

• The time spent walking or standing during an 8-hour shift ranges from two-thirds to the entire duration, depending on the nature of the job
• Throughout an 8-hour shift, employees may be expected to lift items up to 50 pounds sporadically, comprising anywhere from 1% to 33% of their workload
• Climbing activities typically make up between 34% and 66% of the total work time in an 8-hour period

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities.

Chico's FAS, Inc. abides by non-discriminatory practices where all qualified applicants and employees are given fair and unbiased treatment without regard to race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other legally safeguarded category.