Working at TJX Companies means encountering daily opportunities for growth, discovery, and accomplishment. You will become a part of our lively team that celebrates variety, encourages teamwork, and places a strong emphasis on your personal progress. Whether you're situated at our four international Home Offices, Distribution Centers, or Retail Stores including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, there are abundant prospects to learn, progress, and create a meaningful impact. Be a part of the TJX family, a Fortune 100 corporation, and the primary off-price retailer worldwide.
Job Description of Administrative Associate:
Opportunity: Grow Your Career
Helps in managing Administrative Associate responsibilities along with store leaders. Ensures a top-notch customer journey by actively involving with and serving all customers, while also keeping the store spick and span. Embodies excellence in customer service for others to emulate.
- Creates a positive internal and external customer experience
- Promotes a culture of honesty and integrity maintains confidentiality
- Takes an active role in the hiring process (scheduling interviews, conducting reference checks, etc.) and in the onboarding process of new Associates
- Maintains Associate personnel files
- Performs daily cash office functions and maintains cash office standards
- Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
- Maintains proper Associate coverage in service areas for a positive customer experience
- Supports and responds to coverage needs throughout the store
- Ensures store team executes tasks and activities according to store plan prioritizes as needed
- Communicates accurately and effectively with management and Associates when setting and addressing priorities provides progress updates
- Provides and accepts recognition and constructive feedback
- Partners with Management on Associate training needs to increase effectiveness
- Ensures adherence to all labor laws, policies, and procedures
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Promotes credit and loyalty programs
- Supports and participates in store shrink reduction goals and programs
- Promotes safety awareness and maintains a safe environment
Qualification of Administrative Associate:
- Capable of adapting to a schedule that includes weekends and evenings
- Remarkable skills in communication and organization underscored by a high level of attention to detail
- Capable of multi-tasking
- Proficient in responding aptly to deviations in path or sudden occurrences
- Team player, working effectively with peers and supervisors
- Skilled in coaching and mentoring individuals
- Possess one year of hands-on experience in retail, with six months of experience in a leadership position
Benefits of Administrative Associate:
- The association provides support for those coping with grief
- Qualifying individuals are entitled to benefits like paid parental leave, demonstrating the comprehensive nature of the rewards for meeting service or hour demands
- Employees can take advantage of paid holidays, vacation time, and sick days as well as perks such as discounts on auto and home insurance, a scholarship program, and support for adoption.
Benefits are granted in adherence to the guidelines of the specific plan or program and are subject to periodic alterations. For additional insights, get in touch with your TJX contact
Apart from fostering a culture of openness and support within our organization, we are dedicated to offering competitive pay and benefits. TJX adheres to a policy of fair consideration for all job applicants, regardless of characteristics such as race, gender, age, or disability, as outlined in relevant federal, state, and local regulations. Furthermore, we strive to provide reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and local laws.