Retail Service Representative

Job Summary of Retail Service Representative:

The role of a Retail Service Representative revolves around selling products or services to clients while providing exceptional customer service:

Responsibilities of Retail Service Representative:

The role of a Retail Service Representative involves offering guidance and advice to customers who are interested in making purchases:

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Refine your sales skills through outbound calls to current Verizon customers interested in our products and services.

Qualification of Retail Service Representative:

A description of the typical salary ranges for sales consultants, as well as factors that can affect pay, such as level of experience, industry, and geographic region:

• High school diploma or GED.
• One or more years of work experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

We don't expect every candidate to fulfill all of the preferred qualifications for this role at Verizon, so don't hesitate to apply.

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