Support Assistant

Job Summary of Support Assistant:

The key role of the Support Associate is to advance a sales culture centered on customer support and product sales, ensuring that our core principles guide all store activities. This requires conducting various sales operations tasks like handling merchandise, processing stock, and organizing the stockroom effectively. We are passionate about our work and firmly believe that our team offers an exceptional opportunity for professional development and growth

Responsibilities of Support Assistant:

• Processes merchandise, ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganizes merchandise as needed to maximize stock space.
• Ensures new products are properly merchandised and represented in a timely manner.
• Correctly enters all receiving documents into the computer system, reconciles merchandise invoices to items received as applicable. Accurately and timely completes store-to-store transfers and Locate requests.
• Ensures the visual packet materials, props and signage are received and processed in a timely manner, properly stores stockroom hardware, hangers, sign holders, etc.
• Participates in pricing changes and markdowns.
• Alerts store management to cash supply needs.
• Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization
• Models, supports and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
• Promotes an inclusive, collaborative approach to problem solving
• Seeks personal developmental opportunities and readily solicits feedback

Qualification of Support Assistant:

• Achieving a high school diploma or an equal qualification is a fundamental step towards career advancement
• Candidates with experience in stock management or cashiering are preferred
• Eligibility for this requirement starts from the age of 18 and beyond
• Excellent communication skills
• Skilled in delivering high-quality service to customers
• Exceptional organizational skills coupled with the ability to manage multiple tasks efficiently in a fast-paced environment
• Proficient in learning or adjusting to the technology facilitated by the company
• Must have the capacity to be upright for the majority of the workday
• Capacity to swiftly deliver results while adhering to specific time frames
• Illustrating proficiency in working together
• The request is for knowledge and skills related to visual merchandising and product positioning strategies
• Interact effectively with customers, associates, and management by wearing a communication headset
• Consistent attendance is crucial for this role to ensure sufficient coverage to achieve company goals. The job requires individuals to be available for a flexible work schedule that includes nights, weekends, and holidays.

Physical Requirements of Support Assistant:

• Constant Walking/Standing- 67-100% of 8-hour shift
• Lifting objects up to 50 pounds is a periodic task that can occupy anywhere from 1% to 33% of the 8-hour shift
• Repeatedly Scaling - Occurring between 34% and 66% during an 8-hour workday

In line with our growth, we are continuously on the lookout for top talent to become part of our store teams. When a vacancy arises, applications are carefully reviewed to determine their suitability for the position requirements. Applicants have the flexibility to apply to any store or role at any time, even if there are no immediate openings.

Chico's FAS, Inc. enforces a strict policy against discrimination in any form, ensuring that employees are judged based on their qualifications and performance rather than personal characteristics. The company promotes a culture of equality and diversity, fostering a sense of belonging and unity among its workforce. By upholding these principles, Chico's FAS, Inc. aims to create a professional environment where everyone can thrive and succeed.