Client Support Representative

Job Summary of Client Support Representative:

As a Client Support Representative, the central task is to foster a sales environment that revolves around customer satisfaction and the excellence of products, ensuring that our core principles are the driving force behind all store operations. This entails executing a variety of sales-related responsibilities such as managing merchandise, processing inventory, and maintaining an orderly stockroom. We are deeply committed to our mission and are confident that our team offers a remarkable platform for professional development and personal growth

Responsibilities of Client Support Representative:

• Handles merchandise procedures by storing products appropriately, tagging them, and ensuring they are easily retrievable for re-stocking on the sales floor, adjusts merchandise arrangements to maximize storage efficiency.
• Makes sure that new products are merchandised and represented promptly and effectively.
• Inputs receiving paperwork into the digital system with precision, matches merchandise invoices with received items when required. Ensures the accurate and timely completion of store-to-store transfers and handling Locate requests efficiently.
• Manages the efficient reception and handling of visual packet materials, props, and signs, as well as the proper storage of stockroom essentials like hardware, hangers, and sign holders.
• Involves in alterations to pricing strategies and markdown implementation.
• Advising store management on cash supply demands.
• Offers support in carrying out tasks related to visual directives, such as floorset arrangements, window transformations, visual presentations, and signage placements, as directed.
• Assists with the upkeep and tidiness of a boutique's environment
• Embodies, endorses, and encourages adherence to the Most Amazing Personal Service (MAPS) principles and guidelines by providing a consistent omni-channel journey
• Supports a collective and unified approach to finding solutions
• Shows a willingness to seek out ways to develop personally and openly requests feedback

Qualification of Client Support Representative:

• High school diploma or equivalent
• Previous stock or cashier experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to learn or adapt to technology provided by the company
• Must be able to work the majority of the shift standing
• Ability to work quickly and within strict timelines
• Ability to demonstrate teamwork
• Exposure to visual merchandising and product placement techniques desired
• Communicate with customers, Associates, and Management; wear / communicate with headset
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.

Physical Requirements of Client Support Representative:

• Constant Walking/Standing- 67-100% of 8-hour shift
• There is a requirement to lift up to 50 pounds sporadically, accounting for a portion of time within the 8-hour shift that can vary between 1% and 33%
• Regularly Climbing - Accounts for 34% to 66% of the time throughout an 8-hour day

With our company's ongoing development, we are open to receiving applications from talented individuals looking to join our store teams. All applications are considered for their compatibility with the qualifications needed for specific positions upon availability. Candidates are free to apply to various positions and locations as they wish.

At Chico's FAS, Inc., all individuals are considered equally for employment opportunities, with no bias towards any demographic including gender identity, gender expression, or military service. The company values the contributions of all employees and ensures that their rights are protected under the law. Discrimination or prejudice based on any of these characteristics is not tolerated within the organization.