Assistant Executive Manager

Job Summary of Assistant Executive Manager:

The main duty of this position is to aid the Assistant Executive Manager in running the restaurant smoothly and overseeing the staff in their absence. The Assistant Executive Manager is tasked with supervising and mentoring Restaurant Team Members while working with the management team to ensure that the Company and Brand operational protocols are met to guarantee guest satisfaction.

Responsibilities of Assistant Executive Manager:

• Offers outstanding customer assistance in a quick and amiable way; instructs and rectifies the team when necessary
• Carries out additional interviews for team members and shift leads
• Keeps the restaurant environment tidy through cleaning activities and general housekeeping tasks. Allocates shift responsibilities to staff members and checks in later to confirm tasks are finished
• Supervises the team to ensure that all food items are cooked and served in compliance with the regulations set by the Brand, Company, and health department. Trains team members on adhering to guidelines for food preparation and managing production
• Shares relevant information with team members and aids in the onboarding process for new products
• In charge of delivering campaign resources as per requirements
• Guarantees the adherence to standards for product quality, food safety, and operations
• Checks and maintains the correctness of all cash, sales, and inventory control records during the shift, and finalizes necessary paperwork at the end of the day while conducting counts as necessary
• When the RM is not available, it falls to the RAM to manage the completion of various administrative responsibilities such as daily, weekly, and end-of-period paperwork, inventory audits, cash reconciliations, placing truck orders, and any other relevant duties as needed
• Complies with all legal requirements and safety standards to create a secure atmosphere for both staff and guests
• Compiles detailed reports for all occurrences within the prescribed 5-minute rule guidelines
• Works alongside the RM to take charge and ensure that all financial and operational goals are achieved, ultimately driving the restaurant towards profitability
• Embracing our corporate ethos: Collaborative Spirit, Ethical Decisions, Responsibility, Pursue Victory

Benefits of Assistant Executive Manager:

• Unlimited tip pooling
• Medical, Dental, Vision, Term Life and AD&D plans
• Flexible spending and health savings accounts
• Short-Term Disability
• Vacation paid time off
• Company holidays paid at time and a half
• Matching 401(k)
• Tuition Reimbursement
• Stock Purchase Plan
• Employee Discount Program
• Discount Meal Benefit
• Wellness Plan
• Wait periods may apply

Qualification of Assistant Executive Manager:

• Mandatory full-time presence; required to be present during all operational hours and for one hour before opening and after closing
• A valid Driver's License from the state is a must
• Excellent communication skills
• Encourages, trains, and directs team members
• Upholds ethical standards and fulfills obligations
• Contagious positive attitude
• Places importance on reaching goals through an element of enjoyment
• The skill to maintain composure and take charge in demanding circumstances
• Conveys a feeling of importance and immediacy
• An individual who excels in teamwork and is also able to perform tasks independently
• Performing frequent actions like bending, twisting the waist, kneeling, squatting, standing, and walking
• Sometimes, go up and down ladders
• Withstand drastic temperature variations and perform tasks near fryers, ovens, grills, refrigerators, freezers, sharp implements, and loud environments
• Engage in the action of using hands consistently during the entirety of the shift, which involves reaching for objects, holding onto them, and controlling their movement, including reaching upwards for items
• Engage in the regular movement of objects weighing up to 10 lbs. through pushing, pulling, lifting, and carrying tasks, with occasional requirements to handle loads exceeding 50 lbs., such as lifting objects from the ground to an overhead position