Merchandise Planner

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.

Job Description of Merchandise Planner:

Opportunity: Grow Your Career

Merchandise Planner serve as an advanced progression from the Coordinator position, often switching between the two roles depending on the store's demands. They primarily undertake the responsibilities of a Coordinator and occasionally transition to the role of a Merchandise Planner, where they take charge of supervising all store functions. Successful Merchandise Planner are those with flexible schedules, willing to work nights and weekends, and who exemplify excellent customer service.

• Fosters a constructive atmosphere for customers within and outside the organization
• Fosters a climate of sincerity and ethical behavior, ensuring the protection of private details
• Functions as the Manager on Duty, abiding by the guidelines and protocols set by the company
• Making sure that the store team fulfills responsibilities and undertakes activities in alignment with the store's blueprint while adjusting priorities as required
• Handles urgent customer service issues and offers relevant training to staff
• Utilizing discernment when enforcing customer service guidelines to meet customer expectations
• Manages adequate coverage of Associates in designated service regions to promote a favorable customer journey
• Ensures that staff comply with all operational guidelines
• Ensures that the procedures for beginning and ending operations are completed as per the company's standards
• Maintains clear and efficient communication with management and colleagues when prioritizing tasks and provides consistent progress reports
• Offers and receives acknowledgment and positive criticism
• Provides support, appreciation, and mentoring to staff members
• Working in partnership with management to identify and fulfill associate training needs for improved performance
• Ensures that all labor laws, policies, and procedures are followed accordingly
• Advocates for credit and loyalty initiatives
• Shows commitment to decreasing shrink through involvement in relevant objectives and activities
• Advocates for safety awareness while preserving a protected atmosphere
• Tasks beyond the usual scope are to be expected

Qualification of Merchandise Planner:

• Able to work a flexible schedule, including nights and weekends
• Team player, working effectively with peers and supervisors
• Able to respond appropriately to changes in direction or unexpected situations
• Knowledge of company standard software, systems, and procedures
• Knowledge of merchandise flow in stores
• Proven problem solving skills
• Able to effectively coach, delegate, and follow-up on multiple people/tasks
• Able to act quickly under challenging circumstances
• Capable of multi-tasking
• Superior communication and organizational skills with attention to detail
• 1 year retail, 6 months leadership experience

Benefits of Merchandise Planner:

• An employee discount is offered to associates, an EAP provides support services, assistance for quitting smoking is available, bereavement support is provided, opportunities for contributing to a 401(k) plan are accessible, assistance with childcare and discounted cell phone plans are offered, pet and legal insurance coverage is provided, access to credit union services is available, and referral bonuses are incentivized.
• Those who meet service or hours requirements are also eligible for: 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance.

In order to create a workplace that is both supportive and welcoming, TJX places importance on not only its open door policy but also on its efforts to provide employees with competitive pay and benefits. The company ensures that all candidates are treated fairly during the employment process, irrespective of their race, religion, gender, or disability. TJX upholds a non-discriminatory hiring policy that complies with federal, state, and local laws, striving to accommodate qualified individuals with disabilities in line with the Americans with Disabilities Act and applicable regulations.