Service Attendant

Job Description for Service Attendant:

At Red Lobster, the role of a Service Attendant is essential in improving the overall guest experience by offering tailored service and guaranteeing each customer has an exceptional dining experience. Responsibilities include order-taking, prompt food delivery, table clearance, and overseeing transactions, always focusing on delivering top-tier service in a welcoming and friendly ambiance.

Qualifications for Service Attendant:

• Strong communication skills and the ability to engage with guests in a friendly and professional manner.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Positive, team-oriented attitude with a focus on guest satisfaction.
• Must be able to work flexible hours, including nights, weekends, and holidays.

Responsibilities of Service Attendant:

• Provide excellent customer service by engaging with guests in a friendly and approachable manner, making them feel welcome and ensuring their satisfaction.
• Correctly register client orders, advise on menu choices and drink pairings, and pass on any special dietary requirements or requests to the kitchen staff.
• Ensure guests receive steaming, newly made dishes promptly, presented in accordance with Red Lobster's quality guidelines.
• Engage in teamwork with kitchen staff, servers, and management to optimize the efficiency of service and ensure customer satisfaction.
• Enforce regulations concerning food safety and sanitation to ensure a clean and safe environment for both patrons and personnel.