MC PT Cslt Ops Spt

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

We constantly seek to improve the customer experience with our innovative technologies and elite service. That’s where you come in. You’ll coordinate testing and turn up services with all involved providers to ensure that customers’ issues are resolved faster and more efficiently. Your role will involve maintaining our new and existing circuits through various troubleshooting methods to isolate and resolve customer outages.

• Maintaining backbones and network-to-network interfaces testing.

• Performing installation and maintenance of circuits working closely with local partners and global network operations centers to resolve customer outages.

• Dispatching of all standard and Ethernet CPE for customer installation and maintenance.

• Performing preventative maintenance on all network transport and power equipment.

• Maintaining the International Long Distance node.

What we’re looking for...

As an independent thinker, you enjoy applying theories, concepts, and technologies to solve complex network challenges. You have positive relationship building skills and work well with diverse teams. You’re known for your superb communication skills and ability to convey difficult technical information in a way that everyone can understand. No stranger to a fast-paced, pressure-packed, high demand 24x7 network operations environment, you can balance competing priorities and keep a laser-sharp focus on work and timelines.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience in TDM and Ethernet testers.

• Willingness to work weekends and holidays and to undertake work outdoors in changing seasonal conditions.

Even better if you have one or more of the following:

• A degree.

• CCNA or CCNP certification.

• Telecom industry experience.

• Experience in a 24x7 network operations center or in a global enterprise environment.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $81,000.00 - $150,000.00.The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $81,000.00 - $150,000.00.

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