Joining TJX Companies means stepping into a world full of opportunities for personal and professional growth. Be part of a dynamic team that thrives on diversity, fosters teamwork, and is dedicated to your advancement. Whether you're stationed at one of our four global Home Offices, Distribution Centers, or Retail Stores - TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll discover abundant prospects to expand your knowledge, excel, and deliver results. Embrace the chance to be a part of our TJX family?a Fortune 100 enterprise and the dominant off-price retailer globally.
Job Description of Retail Sales Consultant:
Opportunity: Grow Your Career
Focus on delivering top-notch customer satisfaction through meaningful interactions, embracing customer experience philosophy, and upholding store cleanliness standards.
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor following company procedures and standards
- Initiates and participates in store recovery as needed throughout the day
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Qualification of Retail Sales Consultant:
- Has a strong grasp of customer service techniques and practices
- Proficient in changing the schedule as required to meet business demands
- Proficient in both communication and organization, emphasizing a high level of detail orientation
- Capable of multi-tasking
- Being capable of adapting skillfully to deviations in path or unanticipated scenarios
- Adept at carrying hefty objects with or without necessary modifications
- Shows adeptness in partnering with peers and supervisors for successful outcomes
- Shoppers show a preference for the retail customer experience
Benefits of Retail Sales Consultant:
- Associate discount,
- The loss of a loved one can be a difficult experience, and bereavement services are available to support employees during this time.
- People who satisfy the service or hours prerequisites are also included
- Qualifying for: 401(k) matching, health, dental, and vision benefits, health savings account (HSA), flexible spending account (FSA) for medical expenses, life insurance coverage, disability insurance, paid time off for parental leave, holidays, vacation, and sick days, discounts on auto and home insurance, access to a scholarship program, and support for adoption services.
- The provision of benefits is aligned with and governed by the conditions outlined in the appropriate plan or program, which are subject to periodic modifications. For additional information, it is advisable to get in touch with your designated TJX representative.
In conjunction with our policy of inclusivity and welcoming work climate, we prioritize providing a salary and benefits package that competes favorably. TJX treats all applicants for employment fairly regardless of factors like race, religion, gender, or age, adhering to protective laws at the federal, state, and local levels. TJX acknowledges the necessity of offering appropriate accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws.