The TJX Companies, Inc.

The TJX Companies, Inc.

Merchandise Process Coordinator

Location : Grandview, MO, 64030

Job Type : Other

Date Posted : 20 June 2025

Job Description of Merchandise Process Coordinator:

A Merchandise Process Coordinator is responsible for maintaining the presentation and availability of merchandise in a retail store.Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models in customer experience showcase best practices for engaging effectively with both internal and external customers
  • Promotes and exemplifies a favorable store ethos through candor, honor, and admiration
  • Conducts transactions for customers in a precise manner and follows the established procedures for processing returns and sales
  • Advances the promotion of credit and loyalty strategies
  • Sustains the merchandising philosophy while following established procedures and standards
  • Skillfully readies and arranges merchandise for the retail floor based on company procedures and guidelines in a precise manner
  • Participates in store refurbishment as needed at various times during the day
  • Follows protocols for maintaining organization, cleanliness, and tidiness on the sales floor and contributes to the overall cleanliness of the store
  • Offers and accepts acknowledgment and valuable feedback
  • Abides by all labor legislations, rules, and protocols
  • Collaborates with teams to support the achievement of store shrink reduction goals and initiatives
  • Contributes to safety awareness efforts and upholds a safe environment
  • Miscellaneous assignments

Qualification of Merchandise Process Coordinator:

  • Displays a high level of proficiency in attending to customer requirements satisfactorily
  • Capable of altering work hours as needed to support the business operations
  • Displays adeptness in communication and organization, with a strong emphasis on detail-oriented tasks
  • Capable of multi-tasking
  • Proficient in responding fittingly to deviations in direction or unexpected scenarios
  • Having the capacity to lift substantial items with or without appropriate accommodations
  • Shows proficiency in working alongside peers and superiors
  • The retail customer experience is the favored option for consumers when it comes to shopping

Benefits of Merchandise Process Coordinator:

  • Associate discount EAP smoking cessation
  • bereavement 401(k) Associate contributions child care &amp cell phone discounts pet &amp legal insurance credit union
  • referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match medical/dental/vision HSA health care FSA life insurance short/long term disability paid parental leave
  • paid holidays/vacation/sick auto/home insurance discounts scholarship program adoption assistance.
  • All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

Building on our ethos of fostering accessibility and nurturing a collaborative work setting, we make it a priority to offer an appealing compensation and benefits scheme. TJX examines all job candidates equally, without prejudice regarding attributes safeguarded by applicable federal, state, or local legislation.

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