Regional Store Leader

Job Summary of Regional Store Leader:

As a Regional Store Leader, you're ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world. Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets prevention & team leadership. Primary point of contact for employees of the retail store.

Responsibilities of Regional Store Leader:

• Thoroughly observing the exchanges between store employees and customers, supplying feedback that can be utilized for development, training, and coaching conversations, all in the effort to ensure that the team fulfills their training responsibilities promptly.
• Support the improvement of customer experiences by addressing challenges and meeting or exceeding customer expectations.
• Assume ownership of your store's triumph and take on the responsibility for catering to the work-related needs of your employees, overseeing store leadership, managing staff resources and shifts, controlling labor costs, implementing marketing efforts, safeguarding against theft, and managing all aspects of store functionality.
• Foster operational perfection by supervising all store functions, monitoring sales and inventory, managing sales tracking, and implementing novel store programs and endeavors.
• Keep the store environment neat and organized continuously.
• In the process of recruiting store employees, it is crucial to focus on individuals who are committed to establishing long-term customer connections and have a strong interest in the T-Mobile Brand and digital technology.
• Advocate for your team by supporting their growth through training, mentorship, and development endeavors to instill behaviors that will pave the way for earning a position in our customers' favor and the success of store staff.
• Lead your team effectively by staying informed about the latest products, services, training options, and best practices in leadership to set a positive example.
• Drive initiatives that aim to enhance team unity and promote diversity within the workspace
• Responsible for driving productivity outcomes within the store. Implement operational improvements to minimize risks and secure the store's assets. Achieve financial objectives through the evaluation of performance indicators. Identify solutions to oversee and monitor store expenses successfully.
• Show your team members that you are dedicated to their development by designing personalized performance management plans and engaging in individualized conversations, while also marking achievements with praise and celebrations.
• Guarantee that staff members fulfill or outperform established monthly success criteria
• Reach or exceed the sales benchmarks for the store.

Qualifications of Regional Store Leader:

• High School Diploma/GED
• Bachelor's Degree Pref
• 2-4 years Management experience in retail sales
• 2-4 years Sales & sales management experience
• Communication
• Microsoft Office
• Store Management
• Store Operations
• Customer Service
• At least 18 years of age
• Legally authorized to work in the United States

Travel:

• Travel Required (Yes/No):No

DOT Regulated:

• DOT Regulated Position (Yes/No):No
• Safety Sensitive Position (Yes/No):No

Benefits of Regional Store Leader:

• Upon fulfilling the eligibility criteria, both full-time and part-time employees can avail themselves of the same benefits. Our offerings include medical, dental, and vision insurance, along with the option for a flexible spending account
• In addition to traditional benefits like 401(k) contributions and stock options, employees have access to various voluntary insurance coverages such as accident, life, and disability insurance, as well as long-term care insurance.

T-Mobile USA, Inc. is dedicated to creating a work environment where employment decisions are based on merit and qualifications rather than discriminatory factors. The company emphasizes the importance of treating all employees fairly and respectfully, irrespective of age, race, ethnicity, religion, marital status, disability, or any other characteristic protected by law. Discriminatory practices, retaliatory actions, or harassment based on such protected attributes are antithetical to the company's values and will not be tolerated in any form.