Retail Team Member

Job Summary of Retail Team Member:

The Retail Team Member supports Management in fostering a sales environment that revolves around customers and merchandise, ensuring that the company's values and guiding principles are integral to all aspects of store operations. A key focus is on delivering a positive customer experience and achieving maximum profitability. We are dedicated to our work and firmly believe that our teams provide an unmatched place for employment, education, and advancement opportunities

Responsibilities of Retail Team Member:

• Achieves company sales targets by utilizing sales techniques and communicating product information to customers; recommends product selections or helps locate merchandise based on customer needs and preferences.
• Stays updated on sales and promotional activities, as well as ensuring adherence to pricing and visual standards.
• Enforces standards in the handling of stock, its display, prevention of theft, and all other responsibilities directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Exemplifies and supports the principles and standards of the Most Amazing Personal Service (MAPS), promoting a harmonized experience across different channels.
• Pledges to promptly address and resolve customer issues.
• Remains knowledgeable about the latest rules concerning payments, coupon acceptance, returns, exchanges, security practices, and other relevant aspects to deliver a swift and efficient register service.
• Reinforces purchasing choices at the point of purchase and meets additional goals like enhancing gift card sales.
• Signs up members for a loyalty program that provides rewards.
• Building and preserving a loyal customer following through the use of clienteling approaches and tailored wardrobe suggestions.
• Is familiar with the current offerings of product fits and styles in-store as well as online.
• Supports consistent client communication by employing a customer log to keep records organized.
• Assists in restocking endeavors to uphold store abundance and fullness.
• Aids in reaching contentment.
• Supports in implementing visual instructions like adjusting floor layouts, updating window displays, creating visual presentations, and placing signage following given directives.
• Support in preserving the cleanliness and tidiness of the boutique
• Promotes an encompassing, cooperative method for tackling issues.
• Is keen on personal growth opportunities and readily invites feedback from others.

Qualification of Retail Team Member:

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Physical Requirements of Retail Team Member:

• The requirement to walk or stand for extended periods constitutes a significant portion, varying from 67% to 100% of an 8-hour shift
• Employees may need to lift up to 50 pounds intermittently, which usually amounts to 1-33% of their working hours in an 8-hour shift
• Between 34% and 66% of an 8-hour work shift is spent engaging in frequent climbing tasks

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application

Chico's FAS, Inc. maintains an environment of equality by ensuring that no discrimination takes place on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other group protected by federal, state, or local legislation.